AHC Making Invisible Illnesses Visible

We’re looking for an amazing Admin/Reception/Customer Experience team member - admin of all trades

What are we looking for in you?

  • You are driven and love working with people to change their lives for the better

  • You have a strong interest in invisible illnesses and supporting/advocating for those with them

  • You have great computer and people skills and don't mind a phone call or two

  • Full training provided working alongside a supportive team

Meet some of our team and what they have to say about us

The Details

Active Health Clinic is an award-winning private practice specialising in the treatment and sustained self-management of chronic invisible illnesses. 

Working at our Blackburn clinic you’ll be working with a collaborative team in a role of all things administration, reception and client experience. We pride ourselves on our systems, processes and team work.

In most cases you will be the first contact our clients have had with the clinic so exceptional customer service skills are as important as your ability to be proficient in ensuring the administration function of the business runs smoothly.  

To be successful in your new role you will:

- Be keen to challenge yourself and get some great experience while developing in your career
- Be intelligent, but more importantly happy to have a chat and have some fun with clients
- Be professional and keen to work hard, but you don’t take yourself too seriously
- Provide exceptional customer care to our clients
- Manage, organise and improve all administrative areas of the business as we have a culture of continual improvement
- Be a team player that likes working within a close-knit family environment where care and self-improvement drive a lot of our decisions
- Bring the ability to identify any gaps in process or procedure and take ownership in driving the required changes/improvements
- Have excellent time and task management skills
- Assist in driving the physical and online image of the company
- Medical practise experience is highly desirable but not essential - we focus more on the right person and training for the role than we do anything else
- Enjoy personal/professional development days each year to enhance and update your skills, this is also alongside a traineeship opportunity 
- Our first priority is finding the right personality to fit our team. We’ll then complete training to set you up in our AHC way

About the role:
You'll be working in a team of 8 people, the role is full time and ongoing with flexible hours and days. We are looking for a full-timer, however if you think you're the right fit for us, let us know!

- Hours: Up to 38 per week

- Application Deadline: 17/06/2022

- Expected Start Date: yesterday, tomorrow, or next week? We'll start as soon as we find the right fit for our team

- If hired by the end of June, you will have the opportunity to partake in a funded traineeship for which you would receive a certificate from the appropriate tertiary institution.

Get in touch any way you like!
(03) 9878 5394

About Us

At Active Health Clinic we focus on empowering people to be in control of their health, being proactive, not reactive. 

Based across three clinics in Blackburn, Mornington and Bendigo, we have a team of Exercise Physiologists and Dietitians that specialise in helping people with invisible illnesses. 

Our team is supportive and easy going and will help make sure you feel at home. We believe you should enjoy coming to work each day. A good balance of professionalism and fun is why our clients love us. We also ensure there’s lots of social catch ups throughout the year. 

From a treatment point of view, we pride ourselves on being highly evidence based and are leaders in our field lecturing at university level, conferences and for ESSA as well as being awarded within the Allied Health Awards Australia. We treat the person first, doing our best to understand them and hear their entire story. We aim to understand their experience and treat using a biopsychosocial approach. 

Active Health Clinic we’re fortunate to work alongside an extended team of allied health professionals and specialists in a multidisciplinary setting from all around the world. 

Learn more here: www.activehealthclinic.com.au
Active Health Clinic acknowledges the Traditional Owners of country  throughout Australia and recognizes their continuing connection
to land, waters and community. We pay our respects to them and their cultures; and to Elders past, present and emerging.
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