AHC Making Invisible Illnesses Visible

Privacy Statement

Active Health Clinic is committed to protecting the privacy of its users. This Privacy Statement explains what information we collect, how we use it, and under what circumstances we may disclose it.

Information We Collect

We collect two types of information through the Are you missing a diagnosis questionnaire (AYMD):
  • Non-Personally Identifiable Information (Non-PII): This includes information about your symptoms and any other data you enter into the tool. This data will not be linked to any personal details such as your name or email address.
  • Personally Identifiable Information (PII): This includes information such as your name, email address, and any other identifiable details you provide.

Consent for Research and Other Purposes

By using the AYMD questionnaire, you consent to the use of your anonymized data for future research to improve healthcare and develop new tools and resources. You also consent to receive emails from us regarding updates, resources and new features.

Use of Information

  • Non-PII: We use Non-PII to improve the accuracy and effectiveness of the tool and to develop better models of care. This data may also be shared with third parties for these purposes, such as the support or facilitation of research in these areas.
  • PII: We use PII to send you emails and updates about the AYMD questionnaire.

Information Sharing

  • We will never share your PII, such as your name or email address, with third parties without your consent.
  • We may share anonymized data (Non-PII) with third-party researchers and other entities with the intention of improving healthcare and develop new tools and resources.


We take reasonable steps to protect the information you provide from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your information.

Your Choices

  • You can opt in for your symptom profile to be de-identified and utilised for research purposes.
  • If you do not give consent, your data will not be used.

Changes to this Privacy Statement

We may update this Privacy Statement from time to time. We will post any changes on this page.

Contact Us

If you have any questions about this Privacy Statement, please contact us at Active Health Clinic.
Active Health Clinic acknowledges the Traditional Owners of country  throughout Australia and recognizes their continuing connection
to land, waters and community. We pay our respects to them and their cultures; and to Elders past, present and emerging.
map-markerchevron-down linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram