Rebate Information at Active Health Clinic

Active Health Clinic has a team of Exercise Physiologists and Dietitians that specialise in treating a range of complex chronic health conditions such as OI & POTS, fatigue, pain, sleep disorders and connective tissue related disorders.

Consultations - Exercise Physiology

The consultations are designed to be education based and include information on the physiology of your condition. They will also comprise implementation of different tools and strategies to improve management of your symptoms and increase general well-being. The Exercise Physiologist will set a movement baseline for you and will guide, monitor and help you to progress your movement levels.

Movement prescription can be part of your specific path back to health. Our program is designed for patients to start implementing the movement component at home so that it becomes part of your routine and will assist in your recovery. It will be tailored to you and generally prescribed to be done outside appointments. Movement will only be done in the clinic if the Exercise Physiologist specifically advises this will be the case.

Consultations - Dietetics

Consultations with a dietitian offer guidance on eating to best support your specific chronic health condition, addressing gut symptoms through food-based approaches like the low FODMAP diet, and employing strategies related to the nervous system.

Additionally, consultations cover managing reactions to certain foods, understanding and enhancing appetite, and ensuring adequate nutrition intake tailored to your body's needs as required. They also aim to foster a more supportive relationship with food, reduce anxiety surrounding dietary choices, and improve overall quality of life.

Practical strategies are discussed to make food more 'fatigue friendly' and integrate it seamlessly into your daily routine, while advice regarding supplements may also be provided to complement your dietary needs.

Consultations - Occupational Therapy

At Active Health Clinic, our Occupational Therapists (OTs) help individuals with invisible illnesses navigate daily activities by developing practical strategies to improve independence and quality of life. Whether it’s self-care, work, or leisure, we focus on understanding the unique challenges you face and tailoring support to meet your needs.

Our 1:1 OT program begins with assessing the factors that impact your ability to complete tasks, such as symptom patterns, sensory processing, and energy levels. From there, we explore strategies to help you manage daily activities more effectively—this may include adapting tasks, recommending assistive tools, modifying your environment, and teaching symptom management techniques like pacing and sensory regulation.

For those requiring more in-depth assessments, we offer Functional Capacity Assessments, which provide a comprehensive evaluation of your abilities and a detailed report that may assist with NDIS applications. Throughout the process, we take a collaborative approach, ensuring you play an active role in shaping your care to achieve the best outcomes.

Booking Appointments

As we are very heavily booked, we generally recommend booking a series of appointments for whichever discipline you are engaging with.

- If you are booking with an Exercise Physiologist, we suggest securing a series of 6 sessions.
- If you are booking with a Dietitian, we also recommend a 6-session series.
- For Occupational Therapy, a 5-session series is ideal to allow enough time for assessment, planning, and follow-up.

Our initial appointments range from 50–80 minutes, depending on your needs and how much we cover together. All initial appointments are the same price.

For 50-minute initial sessions, your practitioner also completes an additional period of non–patient-facing work afterwards. This may include consolidating your assessment, finalising notes, developing your initial plan, and communicating key information to your care team. Occasionally, the initial assessment continues into the second appointment if there is more information to gather or if a comprehensive setup is required.

All appointments within your series can be changed or cancelled as needed; however, securing them in advance helps ensure availability and provides continuity of care with your practitioner.

Fees

1-on-1 Appointment Fees (Applies to Exercise Physiology, Dietetics & Occupational Therapy)

Pay-per-session as of 04.05.2026

Initial Appointments

Full Fee: $279.00

Concession: $259.00

Subsequent Appointments

Full Fee: $239.00

25 Minute Appointments

Full Fee: $140.00

A deposit of $85.00 is required at the time of booking an initial appointment with Active Health Clinic. This deposit comes off the total cost of your initial appointment.

Title

Subsequent Appointment Session Packs (Exclusively for subsequent appointments, can not be used to pay for initial appointments)

5 x 50min Session pack rates

Upfront payment- $1085

Weekly payments - $111/week for 10 weeks (Total $1110)

3 x 50min Session pack rates

Upfront payment- $657

Weekly payments - $111.50/week for 6 weeks (Total $669)

3 x 25min Session pack rates

Upfront payment- $381

Weekly payments - $64/week for 6 weeks (Total $384)

Medicare

Claims made with Medicare are only eligible with a Chronic Condition Management Plan (CCMP) referral from your GP. The CCMP referral entitles you to a subsidised rebate of $61.80 from Medicare for a maximum of 5 one on one sessions in a calendar year (January - December). If you have hit the Medicare safety net threshold, you will be eligible for a rebate of approximately 80%. Please be aware this rebate does not cover the full cost of the appointment and there will be a gap payment.

To get a CCMP you will need to contact your GP/Medical Practice and ask them how to go about getting one made, as every practice has a slightly different process. Usually a GP will need at least 3 health professionals to be involved in the CCMP, but it is no longer necessary for all the involved health professionals to sign off on the plan before it can be used. We offer Dietetics, Exercise Physiology, and Occupational Therapy, any of which which can help to make up your care team of 3. Your GP/Medical Practice will be able to help you with this.

The CCMP was previously known as the 'Chronic Disease Management Plan' (CDM), 'Enhanced Primary Car Plan' (EPC), and is sometimes referred to simply as a 'Care Plan'. These all refer to the same plan and should be valid provided they were organised within the last 12 months.

The above information and fees are correct as of 29/09/2025.

Private Health

You may be eligible to receive rebates from your Private Health Insurance. We are unable to estimate what you will receive from your private health insurer as it varies depending on your cover and insurer. To find out what rebate amount you are entitled to, please contact your private health insurance provider and reference the below services & codes as appropriate.

Exercise Physiology

102 and 202 for an in clinic consultation

710 and 712 for a Telehealth consultation

Dietetics

500 and 600 for an in clinic consultation

301 and 302 for a telehealth consultation

Occupational Therapy

100, ,200 and 250 for an in clinic consultation

601 and 602 for a telehealth consultation

Workcover

Exercise Physiology & Dietetics is a referred service for Workcover. This means, to claim appointments with Workcover, you must attain a referral from your GP and confirmation from Workcover stating you have approval for Exercise Physiology/Dietetics services. The approval letter needs to be provided to us prior to your appointments commencing. For more information, please speak to our Admin team or discuss this directly with your Workcover Case Manager.

You will also be required to provide Active Health Clinic with Workcover details such as your claim number, Workcover provider and case manager contact information. This can be completed in your client details form.

Please be aware Workcover does not cover the full consultation costs, whereby you will be required to pay a gap fee.

Exercise Physiology

Initial consultation: Workcover will pay $106.44 of the consultation fee.

Subsequent appointments: Workcover will pay $70.97 of the consultation fee.

Dietetics

Initial consultation: Workcover will pay $70.64 of the consultation fee.

Subsequent consultations: Workcover will pay $57.04 of the consultation fee.

TAC

According to TAC policy, TAC can help pay for treatment with an Exercise Physiologist or Dietitian within the first 90 days of your accident without prior approval. If it has been more than 90 days since your accident and/or it has been more than 6 months since you have had treatment or service paid for by the TAC, written approval will need to be received to confirm you are able to access our services under your TAC claim. Please contact TAC.

You will also be required to provide Active Health Clinic with details relating to your claim such as claim number and case manager contact. This can be completed in your client details form.

Please be aware TAC does not cover the full consultation costs, whereby you will be required to pay a gap fee.

Exercise Physiology

For initial and subsequent consultations, TAC will pay $118.54 of the consultation fee.

For 30 minute consultations TAC will pay $79.01

Dietetics

Initial consultations: TAC will pay $73.81 of the consultation fee.

Subsequent consultations: TAC will pay $59.06 of the consultation fee.

NDIS

Active Health Clinic can provide services to plan managed and self/independently managed NDIS participants, and cannot provide services to NDIS managed participants. Below are NDIS item codes related to services provided at Active Health Clinic, and important information to consider. Before engaging with services please confirm with the Active Health Clinic team which item code is relevant for the participant’s NDIS plan.

Exercise Physiology
Initial Assessment Consultation (up to 90 minutes) - $250.49
Subsequent Consultations (up to 60 minutes) – $166.99
Subsequent Consultations (up to 30 minutes) – $83.50

Item Codes:
Capacity Building - Improved Health and Wellbeing: 12_027_0126_3_3 or 12_027_0128_3_3
Capacity Building - Improved Daily Living Skills 15_200_0126_1_3 or 15_200_0128_1_3

Dietetics
Initial Assessment Consultation (up to 90 minutes) – $283.49
Subsequent Consultations (up to 60 minutes) – $188.99
Subsequent Consultations (up to 30 minutes) – $94.50

Item Codes:
Capacity Building - Improved Health and Wellbeing 12_025_0128_3_3
Capacity Building - Improved Daily Living Skills 15_062_0128_3_3

Occupational Therapy
Initial Assessment Consultation (up to 90 minutes) – $290.99
Subsequent Consultations (up to 60 minutes) – $193.99
Subsequent Consultations (up to 30 minutes) – $97.00

Item Codes:
Core - Assistance with Daily Life 01_661_0128_1_3
Capacity Building - Improved Daily Living Skills 15_617_0128_1_3

Further Information

Following your initial consultation, a plan will be devised regarding the number of sessions, frequency and goals of therapy based on what works best for the participant.

When booking appointments at our clinic, a series of appointments will be booked to hold space for times that may be required. The appropriate bookings will be confirmed when your plan is devised.

The fee schedule and item codes are in accordance with the NDIS price guide and support catalogue. Please be aware that regardless of item codes utilised, our practitioners are providing care and support within their scope of practice as accredited health professionals. This therefore means that fees cannot be adjusted to represent another area of service (other than the area of service that is provided), as this is not representative of the care, support and reporting provided by your health professional.

Further information on pricing arrangements and fee scheduling can be found at:
https://www.ndis.gov.au/providers/pricing-arrangements

Please feel free to contact the clinic on 03 9878 5394 or via email for any questions or
further information: admin@activehealthclinic.com.au

What if I can’t afford appointments?

We understand that finances can be a big pressure, especially in these times.

One of our core values is Access and more importantly your health and supporting you to reach your health goals is really important to us.

For this reason we have developed our Health Improvement Assistance Program (HIAP). A way we can support you to continue your health journey with us at Active Health Clinic without the pressure of the financial burden.

The HIAP is an opportunity for you to begin a payment plan for the cost of your appointments, or to access the concession discounted rates if you are not already eligible.

If this is something that you are interested in, please contact our admin team: admin@activehealthclinic.com.au or 03 9878 5394.

FAQ

What happens if you live remotely or are too unwell to come into the clinic?
We also offer appointments on Zoom for patients that live remotely or are too unwell to attend the clinic.

What work is required?
You will be given tasks/takeaways at the end of each session to get you practising and implementing the tools and strategies at a pace that is specific for you.

Have further questions or would like to make an appointment?
Should you have any further questions or would like to book in for an appointment, please do not hesitate to contact the clinic - 03 9878 5394 or admin@activehealthclinic.com.au

Have a question?

Give us a call or email us by anytime, we endeavour to answer all inquiries within 24 hours on business days. We will be happy to answer your questions.

or call at +613 9878 5394

AHC Fee & Rebate Information

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