How does Active Health Clinic ensure the security and privacy of telehealth sessions?

Active Health Clinic uses secure, encrypted video calling platforms to protect your privacy during telehealth sessions, complying with healthcare privacy standards across Australia. Rest assured, your personal health information is carefully safeguarded.

Can I access all of Active Health Clinic’s services through their online location, and are there any exceptions?

All services offered at Location - Online, including exercise physiology, dietetics, and occupational therapy, are available via telehealth. There are no exceptions, making comprehensive support accessible from your home.

What should I do if I encounter technical issues during my telehealth appointment at Location - Online?

If you experience technical issues during your telehealth session, contact our support team through the provided contact options on the booking page, and we will assist you in resolving the problem promptly.

Telehealth at AHC

With over 70% of our appointments conducted via Telehealth, we offer comprehensive online consultations in Exercise Physiology, Dietetics, and Occupational Therapy. Whether you're managing chronic pain, fatigue, or struggling with hypermobility, our practitioners provide tailored guidance from the comfort of your home.

Get support from the comfort of your own home.

Available via Zoom or simple phone calls

Covered by Medicare & Private Health Insurance

Contact Us

Why do we offer Telehealth?

Here at AHC, we have been been providing support to people all over the world for more than 15 years and we are constantly refining our services. Given the debilitating nature of the conditions we see, the ability to provide you with telehealth support that does not require you to leave your own home is vital. It is this that has empowered us to develop the programs we offer today, all designed to be accessible both in person or via telehealth wherever you may be.

Trading Hours

Clinic Hours (Melbourne Time)

Title

Monday - Wednesday:

8am - 6pm

Thursday

8am - 8pm

Friday:

8am - 3:30pm

Browse our other locations

Essendon

Clinic

Level 1, Suite 15b/82 Keilor Rd,

Essendon North VIC 3041

Blackburn

Head office & Clinic

20 Albert St,
Blackburn VIC 3130

Frankston

Clinic

53 Cranbourne Rd,
Frankston VIC 3199

Bendigo

Please note:

Telehealth only sessions.

Invisible illnesses we see

Comprehensive Care for Invisible Illnesses wherever you are

Icon of a head with a plus sign indicating fatigue-related symptoms

Chronic Fatigue Syndrome & Post-Viral Syndromes

ME/CFS, Post-Viral Conditions, Long Covid, Autoimmune & Neurological related fatigue

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Icon of a joint symbolising hypermobility or connective tissue conditions

Hypermobility & Connective Tissue Disorders

Ehlers-Danlos Syndrome (EDS), Hypermobility Spectrum Disorder (HSD)

Learn More

Icon of a person with pain marker symbolising chronic pain symptoms

Pain Syndromes

Fibromyalgia, Chronic Regional Pain Syndrome, Rheumatoid Arthritis

Learn More

Crescent moon icon representing sleep-related issues

Sleep
Disorders

Narcolepsy, Idiopathic Hypersomnia

Learn More

Icon of a human figure with balance posture, symbolising autonomic dysfunction

Dysautonomia

Orthostatic Intolerance (OI), Postural Orthostatic Tachycardia Syndrome (POTS)

Learn More

Clustered cell icon symbolising mast cell activity

Mast Cell Disorders

Mast Cell Activation Syndrome (MCAS), Mastocytosis

Virus-like icon representing long COVID symptoms and post-viral fatigue

Associated Invisible Illnesses

Functional Neurological Disorder, Migraines & Headaches, Co-occurring AFAB Health Conditions, Co-occurring Neurodivergent considerations

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Associated Diet Conditions

Gastroparesis, Inflammatory Bowel Disease (IBD), Irritable Bowel Syndrome (IBS), MCAS, Eating Disorders, MALS

Learn More

Telehealth

Telehealth at AHC

Why do we offer Telehealth?

Trading Hours

Clinic Hours (Melbourne Time)

Monday - Wednesday:

8am - 6pm

Thursday

8am - 8pm

Friday:

8am - 3:30pm

Browse our other locations

Essendon

Blackburn

Frankston

Bendigo

Comprehensive Care for Invisible Illnesses wherever you are

Chronic Fatigue Syndrome & Post-Viral Syndromes

Hypermobility & Connective Tissue Disorders

Pain Syndromes

Sleep Disorders

Dysautonomia

Mast Cell Disorders

Associated Invisible Illnesses

Associated Diet Conditions

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Sleep
Disorders