Session Packs

By Purchasing this pack you are acknowledging that you have read and agreed to these terms and conditions.

2 ways to pay

Payment Plan

For each of our packs there is the option to pay over time. This option is meant to provide people with access to these session packs without needing to pay a larger upfront sum.

The total price is slightly higher than paying up front due to processing fees.

Upfront

By paying upfront, you will not need to worry about ongoing payments. Your sessions are added to your account to be redeemed for your scheduled appointments.

Have questions?
We have answers!

Can these sessions be used for my initial appointment?

No, these session packs are designed to be purchased after your initial appointment and can only be used for subsequent appointments. You may purchase the pack before the initial if you like, but the initial must be paid in full and cannot be covered by the session pack.

Can I use these sessions for both Exercise Physiology and Dietetics?

If you have paid for a session pack up front, you can claim as soon as you have completed the appointment. Please note you cannot claim before completing the appointment.

If you are using the payment plan to pay for your packs, you will be able to claim once you have completed the appointment and made enough payments to cover the appointment fee.

e.g. If you are paying weekly for the 5 session pack, after 2 weeks you will have paid $220. This covers the cost of 1 session meaning you will be able to claim for that appointment provided you have completed it.

In most cases, if you are accessing the session packs via the payment plan, you will have already made a couple of payments prior to your appointments meaning you should be able to claim immediately after you have completed the appointment.

How do I claim Medicare/Private health rebates?

If you change your appointment, you have the choice of either paying separately for a 25 minute session, or using your session pack towards your appointment.

Please note, if you use a session from your pack towards the appointment, the difference in price will not be refunded.

What if I change from 50 to 25 minute appointment?

We have a 48-hour cancellation policy. If you cancel an appointment within 48-hours, your session credit will be lost.

We understand that sometimes unexpected events can arise.

If you need to cancel within 48-hours due to urgent and unforeseen circumstances please contact our admin team to see how we can support you.

Do you have a cancellation policy?

Our 5 session packs are valid for 6 months. Most people will use their sessions within 12 weeks, however, if you find yourself needing to push your appointments back then our 6 month grace period should have you covered.

Our 3 session packs are valid for 12 months as they are intended for those who have completed our program and want to purchase some check in sessions to spread out over an extended period of time.

If you need to push your appointments back further, please reach out to our admin team to see how we can help.

How long do I have to use my sessions?

If you are struggling financially, please be sure to reach out to our admin team. We have options to support those who are in need of our support and cannot afford the appointment fees.

Our programs are tailored to YOUR symptoms

Chronic Fatigue Syndrome

ME/CFS, Post-Viral Conditions, Long Covid, Autoimmune & Neurological related fatigue

Learn More

Hypermobility & Connective Tissue Disorders

Ehlers-Danlos Syndrome (EDS), Hypermobility Spectrum Disorder (HSD)

Learn More

Pain Syndromes

Fibromyalgia, Chronic Regional Pain Syndrome, Rheumatoid Arthritis

Learn More

Sleep
Disorders

Narcolepsy, Idiopathic Hypersomnia

Learn More

Dysautonomia

Orthostatic Intolerance (OI), Postural Orthostatic Tachycardia Syndrome (POTS)

Learn More

Mast Cell Disorders

Mast Cell Activation Syndrome (MCAS), Mastocytosis

Long COVID

ME/CFS, Post-Viral Conditions, Long Covid, Autoimmune & Neurological related fatigue, Fibromyalgia

Learn More

Associated Diet Conditions

Gastroparesis, Inflammatory Bowel Disease (IBD), Irritable Bowel Syndrome (IBS), MCAS, Eating Disorders, MALS

Learn More

Session Packs

5 Pack - 50 minute subsequent sessions

Includes: 5 x 50 minute subsequent sessions, not applicable for initial appointment or 30 minute sessions.
Upfront: $1085
$217 per session

Payment Plan
$1,110 total
$222 per session

Weekly payments for 10 weeks: $111/week
Fortnightly payments for 10 weeks: $222/fortnight

Expiry: 6 months

3 Pack - 50 minute subsequent sessions

Includes: 3 x 50 minute subsequent sessions, not applicable for initial appointment or 30 minute sessions.
Upfront: $655
$218 per session

Payment Plan
$664 total
$221 per session

Weekly payments for 8 weeks: $88/week
Fortnightly payments for 8 weeks: $166/fortnight

Expiry: 12 months

3 Pack - 25 minute subsequent sessions

Includes: 3 x 25 minute subsequent sessions, not applicable for initial appointment or 50 minute sessions.
Upfront: $380
$127 per session

Payment Plan
$385 total
$128 per session

Weekly payments for 5 weeks: $77/week

Expiry: 12 months

2 ways to pay

Payment Plan

Upfront

Have questions?
We have answers!